GamesPlanet

For all your gaming needs
 
HomeCalendarFAQSearchMemberlistUsergroupsRegisterLog in
Corrections to Gamesplanet points system, please check the "Notices & Announcements" section. - Thank you, Billing team

Share | 
 

 Corrections to Gamesplanet points system

View previous topic View next topic Go down 
AuthorMessage
support007
Moderator
Moderator


Billing
Posts : 9
Reputation : 0
Join date : 2013-01-14

PostSubject: Corrections to Gamesplanet points system   Sat Feb 16, 2013 2:14 pm

Hello GP Planeteers,

As some of you may know, the amount of Points credited by posting/creating threads was significantly higher than usual starting on January 10th. Unfortunately, this was due to a system error. We corrected the error on February 16th, and the overpaid amount of Points credited by Gamesplanet was also reclaimed.

Our Billing team has conducted a thorough investigation of each affected account to ensure that the corrected amount of Points had been credited, and only the amount of overpaid Points from Gamesplanet was deducted.

For users that spent the overpaid Points already, there will be no further deductions of Points.

As gamers ourselves, we understand the frustration this issue may have caused. We offer our sincere apology to users directly affected by this issue.

Please feel free to reply to this thread with any questions regarding this issue. We will try our best to address your concerns.

For users with account-specific questions, please contact us through the Gamesplanet Contact Us at http://gamesplanet.forummotions.com/contact.
Back to top Go down
View user profile
 
Corrections to Gamesplanet points system
View previous topic View next topic Back to top 
Page 1 of 1
 Similar topics
-
» Season 22 Points System
» League Points Tracking System that Supports Enduracrs Mod?
» Age of Sigmar point system
» Thoughts on a mobile Tau list 1850 points
» Warmachine/Hordes Points Conversion

Permissions in this forum:You cannot reply to topics in this forum
GamesPlanet :: General Forums :: Notices & Announcements-
Jump to: